Introduction

At Domaplex, safeguarding your information and respecting your privacy, along with that of our users and customers, is our foremost priority. This document, known as the Privacy Policy, aims to clarify how we collect, define, and utilize your personal information such as name, address, email, and mobile phone number (“Information”). Our adherence to handling this data aligns with the regulations set forth in the General Data Protection Regulation 2018 and the Privacy and Electronic Communications Regulations 2003.

Clarifications

When we refer to ‘you’ or ‘your,’ we’re addressing our clients, whether landlords, tenants, franchisees, or individuals expressing interest in our business, services, and rental spaces.

Domaplex Overview

Domaplex comprises independently owned companies, partnerships, and sole traders licensed to operate under the Domaplex brand, each with distinct company identities. Details about these entities are available on their respective office pages at Domaplex.co.uk.

References to “Domaplex,” “we,” or “us” encompass Ajithanium Ltd, our franchises, and the websites within our network.

Domaplex operates under Ajithanium Ltd, a registered company in England & Wales with company number 14626988 and registered office located at 232 High Street North, London, United Kingdom, E12 6SB

Policy Overview

This Privacy Policy aims to provide comprehensive insights into our data collection, usage, and security measures. We encourage you to review it to understand your choices and rights regarding the information we may collect from you. Please note that this policy may undergo periodic changes, with significant alterations promptly communicated.

 

Data Collection

We collect information through various means:

  • Inquiries about our products/services
  • Account creation on our website
  • Usage of our products/services (e.g., renting, property management)
  • Contact via telephone, email, or post
  • Visits to our website, including the “rooms search” tool
  • Referrals to our products and services

Additionally, we supplement collected data with information from third parties like Social Media Companies, property search portals, and letting agents.

 

Information Gathering

Information you provide:

  • Generic details (name, surname, date of birth)
  • Contact details (address, email, phone number)
  • Financial details, credit history, and identification upon service signup
  • Cookies usage to gather website usage information

Data from Third Parties

We supplement collected data with information from:

  • Social Media Companies (e.g., Facebook, Twitter, Google+)
  • Landlord references
  • Property portal inquiries
  • Professionals involved in property transactions

Usage and Legal Basis

We process data for:

  • Contract fulfillment
  • Business operations and legitimate interests
  • Legal obligations
  • Consent-based activities

This includes delivering services, improving user experience, personalizing offerings, preventing fraud, managing complaints, conducting research, and more.

 

Withdrawal of Consent

You have the right to withdraw consent or object to direct marketing at any time. We will comply, although we may have legal grounds for data processing beyond consent-based activities.