Water damage is the leading cause of insurance claims in rental properties. According to statistics, claims for water damage unrelated to natural flooding have been steadily increasing over the past 15 years, with escape of water claims accounting for 29% of all claims and costing £930 million per year. As prevention is better than cure, it is essential to protect rental properties from water damage to avoid the need for costly repairs and inconvenience to tenants, who may have to vacate the premises while the damage is being addressed, often at the landlord’s expense.

Communication is key to preventing water damage. Regularly checking in with tenants and responding promptly to any issues, no matter how minor, will encourage them to report problems early, allowing landlords to fix small problems before they become significant issues. Tenants should be made aware of the location and operation of the stopcock and instructed to turn off the water supply if they notice a leak. Additionally, landlords should inspect the property for leaks during routine inspections, paying particular attention to signs of damp on walls and ceilings.

Proper maintenance is essential to preventing water damage. Boilers should be serviced annually, especially before winter, when they are most likely to fail. Tenants should be instructed on proper use of sinks and toilets to avoid blockages, and drain protectors should be provided to prevent food debris from clogging waste pipes. Proper insulation of pipes and water tanks, particularly those outside or in garages or lofts, can prevent freezing and bursting.

When repairing plumbing, it is essential to use a professional and reputable plumber. DIY repairs can result in insufficient repairs, leading to leaks. Cracked tiles in bathrooms and kitchens and damaged sealant around sinks, shower trays, and baths should be repaired quickly and effectively to avoid water seepage.

Finally, maintaining a reasonable temperature in the property, particularly in winter, can prevent internal pipes from freezing. Although it may be costly, maintaining a temperature of at least 10 degrees Celsius in empty properties is advisable. By taking these basic precautions and encouraging tenants to report issues promptly, landlords can minimize the potential for water damage and the associated costs

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